You know, I honestly didn’t think I could think any lower of Southwest Airlines. Then this happened.
Southwest has offered a faux apology mocking the women they harassed. Seriously. Company President Colleen Barrett released the following (obnoxious and perhaps further harassing) comment:
“From a Company who really loves PR, touche to you Kyla! Some have said we’ve gone from wearing our famous hot pants to having hot flashes at Southwest, but nothing could be further from the truth. As we both know, this story has great legs, but the true issue here is that you are a valued Customer, and you did not get an adequate apology. Kyla, we could have handled this better, and on behalf of Southwest Airlines, I am truly sorry. We hope you continue to fly Southwest Airlines. Our Company is based on freedom even if our actions may have not appeared that way. It was never our intention to treat you unfairly and again, we apologize.” (Emphasis added)
Charming. The “apology” was followed by Southwest promoting new reduced fares called…wait for it…mini-skirt prices:
Southwest Airlines today faces the bare facts and reveals the naked truth by issuing an apology to its Customers who have commented about its handling of a few who were dressed in revealing clothing. Poking fun at itself, Southwest has lowered its already skimpy fares to “mini-skirt” size of $49 to $109 one-way.
Wow, glad to see they’re taking sexual harassment seriously. Let Southwest know that harassing women isn’t a joke; here’s the number to their PR department (who came up with these stellar releases): 214-792-4847
Thanks to Janice for the heads up!